Shipping and Return

Delivery
A fast delivery! Order today: Processed within 2 days. You can order throughout the year.

Shipping costs
The shipping costs for business orders are € 8.95 within the Netherlands. For orders over € 500 we do not charge shipping costs in the Netherlands.
Do you have a small repeat order? No problem. You pay € 3.95 for a letterbox package. Consult with customer service if necessary.

For a shipment to Germany, Belgium we charge € 12.95 shipping per order. Above € 1000 is sent free.

For shipping to a country within Europe is generally € 18.95. Is your country not listed or is your country outside Europe: Please contact customer service 0031881030500

 RETURN:
Returns or exchanges are only possible if your product has defects on delivery, you must then contact us within 7 days of receipt of the order.

Please check your order carefully during delivery, we can not accept the complaints submitted after 7 days of delivery.

Products must be in the original packaging; not worn, damaged or used and returned with a tracking code.

This website is a wholesale website and is therefore not covered by the "Remote buying" law. With the placement and payment of an order, the customer knows what he buys.

We give guarantee on slippers.

We mean if that there is a discoloration, a large unevenness in the material, or the processing of the slipper.

Do you still have questions about shipping or returning?

Call our customer service:

Tel: 0031314683535

Or mail: info@bandajanas.com

 

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